Return Policy

Returns, Exchange & Refunds:

Returned products must be new and unused, unless defective. They must be returned within 7 days upon delivery. After 7 days, no returned products will be credited. Exchanged product will be shipped within 48 hours after returned product is received. A shipping fee will be charged for exchanged products unless returned product is defective. In case of return for refund, as soon as a product is returned the charge back will be initiated, minus the shipping charge. This process usually takes 7-10 business days to reflect on your credit card bill. You can refuse shipment, but again, credit will not be charged back until we have received the items. Shipping costs are not refundable. All products should be in their original condition. Before returning product for exchange or refund, buyer must contact us at support@giftscircle.com for a return confirmation number as well as return instruction. In your email, kindly include your Order Number, Date ordered, and Reasons for return (choose one of the following):

  • Damage or defective (in shipping) product
  • Incorrect product shipped
  • Dissatisfaction (please explain)
  • Other ( please explain)